This is especially key for agentic AI, which relies on a well-documented knowledge base of activities to operate effectively.

I write about AI, innovation and how global enterprises can leverage their people, process and content to achieve a competitive advantage. Automation has fundamentally transformed the enterprise. From ...

Workflows exist in every business — including accounting firms. Some are tremendously complex and intertwined, while others are simple and direct. For most firms and their clients, there are workflows ...

The accounting cycle involves a number of steps that are repeated in each reporting period as they correspond to the business processes. They verify the transactions and are implemented to prepare ...

Financial service providers, also called financial advisors or financial planners, assist individuals, families and organizations in making investment decisions. Although financial services may seem ...

The Army’s Business Process Reengineering (BPR) Center of Excellence (CoE) has been helping transform and modernize many of the Army’s business processes to reflect best practices in industry and ...

Discover how partnerships handle decision making through consensus, democracy, or delegation, and the impact of business structure on these processes.

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

In today’s fast-paced business environment, automation has become a crucial factor in maintaining competitiveness and efficiency. n8n, a powerful no-code platform, offers an innovative solution for ...

One of the most recent automation technologies to emerge is robotic process automation, or RPA. RPA is a category of software tools that enable complex digital processes to be automated by performing ...

Small businesses have many compelling reasons to outsource, including saving money, improving performance and avoiding recruitment headaches. Despite the obvious benefits, many businesses aren’t sure ...

Whether renovating a 100 year old house or working to modernize a 245 year old organization, sometimes it takes digging down to a solid foundation to build bigger, better and stronger. Such a ...