As artificial intelligence (AI) continues to evolve at a breakneck speed, custom chatbots are no longer reserved for big companies with a dedicated team of coders. AI chatbots are being used by ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

AI companies have made a big to-do about their chatbots providing a personalized experience for users, conversations based on their unique preferences and idiosyncrasies. So why do people keep ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...

Matthew Raine and his wife, Maria, had no idea that their 16-year-old-son, Adam was deep in a suicidal crisis until he took his own life in April. Looking through his phone after his death, they ...