For better or worse it seems brand managers continue to look through the lens of community management by the numbers, or more specifically, a magic number for likes on Facebook or followers on Twitter ...

Community Manager Appreciation Day (CMAD) is upon us. Let the festivities commence – even in the Mid-Atlantic states, where they’re living out of igloos at the moment post-Jonas. On Friday we told you ...

Today is Community Manager Appreciation Day (#CMAD), and people across the world are celebrating the role these community leaders play in building brands, engaging customers and improving the overall ...

We'd like to give you all a shoutout for being such an awesome community to manage on CMAD, and share some of the latest items you should check out.