Brand communication is a promise a company makes to the consumer. To make sure that the right message gets across, organizations need to be able to pinpoint the most critical elements to their brand's ...

Nicole, a C-suite leader I was coaching in New York City, called me up one late afternoon in frustration and despair. She said, “Andriana, I have been having a rough day, and my team will not listen ...

The pandemic-induced remote/hybrid work revolution has mandated that businesses rethink their communication strategies to make them more effective across various work setups. Here’s how to make sure ...

Words account for just 7% of communication impact, while tone and body language make up the other 93%, according to Dr. Albert Mehrabian’s 7-38-55 Rule. Learning to enhance verbal clarity, tone of ...