You can learn a lot about a leader by the way they respond when someone brings them a problem. Do they immediately jump in with a solution? Or do they pause, ask a question and guide the team toward ...

Imagine Jo: Everyone in Jo's life recognizes her as an outstanding problem solver. She's the type of person who seems capable ...

Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...

This post summarizes key research and tips from the “Unicorn and Flute Problems” episode of our podcast, Talk Psych to Me. Available on Apple, Spotify, and wherever you get your podcasts. We have a ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

If you’ve reached a career inflection point or you’re unhappy with your job or frustrated by managing a team, take a beat and ask yourself these questions. But just because it’s a skill necessary to ...

Problem-solving and problem-fixing is a mindset that focuses on the symptoms, not on the root causes and the systems that must transform. Q. I hear every day from entrepreneurs and managers,“what pain ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Problem-solving and problem-fixing is a mindset that ...