Likely culprit in massive Verizon outage revealed
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We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities based on how it transpired.
Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of what happened, and what you should do now.
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Verizon says it’s fixed the massive outage that left many without phone calling and data services
Verizon said it has resolved an hours-long outage that is believed to have left tens of thousands of US customers without access to voice and data services for much of Wednesday.
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Investigators say this is the likely cause of the nationwide Verizon blackout
Verizon’s nationwide blackout this week was jarring not only because of its scale, but because it cut straight through the daily routines that depend on a working phone signal. After hours of dropped calls,
A Verizon Wireless outage on Wednesday, Jan. 14, left millions of its U.S. customers — including many in Iowa — without service for much of the day.
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No doctor’s appointments or Google Maps: Why Verizon’s massive outage was such a big deal
Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.
During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on everyday life.
A nationwide network failure disrupted connectivity, triggered SOS alerts and raised concerns around emergency access.
Verizon has received all approvals it needs for a $9.6 billion acquisition of Frontier Communications, an Internet service provider with about 3.3 million broadband customers in 25 states. Verizon said it expects to complete the merger on January 20.
While Downdetector did receive a spike in user error reports for T-Mobile and AT&T, at this time, Verizon seems to be the only major mobile carrier suffering an outage. In a statement on X, T-Mobile said that its network was functioning normally at this time.
Verizon is dealing with an outage on its network that's impacting people's ability to make calls. Text messages appear to be fine.
According to a post made by Verizon Wednesday, many users are experiencing issues impacting wireless voice and data services.