Receiving a text about a customer refund can seem like good news—until you start to suspect it may simply be a scam. That has ...

Verizon’s outage was extensive, but now the company has offered a $20 credit to affected users. Here are the full details of ...

We're still piecing together what caused Verizon's extended service blackout, but network experts point to possibilities ...

Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

In a statement posted to X, formerly known as Twitter, Verizon said that it will " provide account credits " to customers who ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

When iPhones aren’t connected to a cellular network, they will typically alert the user by giving an indication in the ...

Some Verizon customers went without cell service for over seven hours on Jan. 14. Here's what we know about the cause of the outage.

It's now official: Verizon customers will get a $20 credit after the nationwide outage Jan. 14. The service outage Wednesday ...

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...

Verizon says it will provide credits to those affected by the outage on Wednesday. Customers started having issues around ...