To better understand which social media platforms Americans use, Pew Research Center surveyed 5,022 U.S. adults from Feb. 5 to June 18, 2025. SSRS conducted this National Public Opinion Reference ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

All right. Can you hear me? Oh, great. Good morning, everyone. As you can see, today, we're all about how Freshworks uncomplicates. It's great to see so many of you in person, and I'd also like to ...

Kara Alaimo is an associate professor of communication at Fairleigh Dickinson University. Her book “Over the Influence: Why Social Media Is Toxic for Women and Girls — And How We Can Take It Back” was ...

After two and a half years we have enough data to form a clearer picture about who is using AI, what they are using it for, what they think about it, and what it means for learning. What do students ...

Either way, let’s not be in denial about it. Credit...Illustration by Christoph Niemann Supported by By Kevin Roose and Casey Newton Kevin Roose and Casey Newton are the hosts of The Times’s “Hard ...

In this video, I walk you through everything you need to know to start using Microsoft Word. Whether you're brand new or just need a quick refresher, I show you how to open the program, start a new ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

Indigenous researchers are up against a ticking clock: Of the 4,000 Indigenous languages worldwide, one dies every two weeks with its last speaker. “Within the next five to 10 years, we’ll lose most ...

We humans are nothing if not inventive. Our innovations have come to underpin virtually every facet of daily life—from what we eat to how we communicate. This ingenuity is intrinsically linked to both ...

AI detectors aren't always 100% accurate. If you're accused of using AI tools to complete assignments, take a deep breath and follow these four steps to prove that your academic work is your own. My ...

I have a number of hang-ups — to paraphrase Avenged Sevenfold guitarist Synyster Gates, all of us are a little (screwed) up — but one I didn’t realize I had until recently is alexinomia: the fear of ...